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Link Realty Co., Ltd. (hereinafter referred to as the “Company”) has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of customers’ personal information for the services provided on this website (hereinafter referred to as the “Services”).

Article 1 (Personal Information)

Personal information refers to “personal information” as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or any other description contained in the information, as well as information that can identify the specific individual from the said information itself (personal identification information) such as physical appearance, fingerprint, voice print data, and health insurance policy holder number.

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number when a customer registers with us.In addition, the Company may collect transaction records, including the customer’s personal information, and information related to payment made between the customer and our business partners and other parties (including information providers, advertisers, and advertisement distributors; hereinafter referred to as “Business Partners”) from our Business Partners.

Article 3 (Purposes of Collecting and Using Personal Information)

The Company shall collect and use personal information for the following purposes.

1. To provide and administer our services
2. To respond to inquiries from customers (including to confirm the identity of the customer)
3. To send information about new features, updates, promotions, etc. of the services the customer is using, as well as information about other services provided by the Company
4. To contact customers as required about matters such as website maintenance and important notices
5. To identify customers who violate the Terms of Use or attempt to use the Services for fraudulent or improper purposes, and to refuse their use of the Services
6. To enable customers to view, change, or delete their own registration information, or view their usage status
7. To charge customers for paid services
8. Purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

1. The Company shall change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to the purpose of use before the change.
2. In the event of a change of purpose of use, the Company shall notify the customer or publicly announce on this website the purpose of use after the change using a method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company will not provide personal information to third parties without the prior consent of the customer, except in the cases stated below.However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and regulations.
   • When it is necessary for the protection of the life, health, or property of an individual and it is difficult to obtain the consent of the customer concerned
   • When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the customer concerned
   • When it is necessary to cooperate with a national agency, a public organization, or an individual or entity entrusted by either a national agency or public organization to execute affairs prescribed by law, and obtaining the consent of the individual may impede the execution of such affairs
   • When the Company has notified or announced the following matters in advance, and when the Company has notified the Personal Information Protection Commission
     1. Including the provision of personal information to third parties in the purpose of use
     2. Data items to be provided to third parties
     3. Means or method of provision to third parties
     4. Stopping the provision of personal information to third parties at the request of the individual
     5. Method of receiving the individual’s request
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party.
   • When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   • When personal information is provided as a result of the succession of business due to a merger or other reasons
   • When personal information is used jointly with specific people, and in which this fact, the items of personal information jointly used, the scope of the people who jointly use, the purpose of use by the people using the information, and the name of the person responsible for managing the personal information are notified or are made readily available to the person in question

Article 6 (Disclosure of Personal Information)

1. When the Company receives a request for disclosure of the personal information from an individual, we will disclose such information to the individual without delay. However, if disclosure would result in any of the following cases, the Company may decide not to disclose all or part of the information, and if the Company decides not to disclose the information, we will notify you to that effect without delay.A fee of 1,000 yen will be charged for each case of disclosure of personal information.
   • If there is a risk of harm to the life, health, property, or other rights or interests of the individual concerned or a third party
   • If there is a risk of significant hindrance to the proper conduct of the Company’s business
   • If there is a violation of laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as historical and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. If the customer’s personal information held by the Company is incorrect, the customer may request the Company to correct, add, or delete (hereinafter referred to as “Correct, etc.”) personal information in accordance with the procedures prescribed by the Company.
2. If the Company receives a request from a customer as described in the preceding paragraph and deems it necessary to comply with that request, the Company shall Correct, etc. the relevant personal information without delay.
3. When the Company Corrects, etc. or decides not to Correct, etc. personal information as described in the preceding paragraph, the Company will notify the customer of such status without delay.

Article 8 (Suspension, etc. of Use of Personal Information)

1. When the Company receives a request from an individual to suspend use of or to delete personal information (hereinafter referred to as “Suspend Use of, etc.”) on the grounds that the information is being used for purposes beyond the scope of the intended use or that the information was obtained through wrongful means, the Company shall conduct the necessary investigation without delay.
2. If, based on the results of the investigation described in the preceding paragraph, the Company decides that it is necessary to comply with the request, the Company will Suspend Use of, etc. the relevant personal information without delay.
3. When the Company Suspends Use of, etc. or decides not to Suspend Use of, etc. personal information as described in the preceding paragraph, the Company will notify the customer of such status without delay.
4. Notwithstanding the preceding two paragraphs, in cases where to Suspend Use of, etc. of personal information would incur significant costs or it is otherwise difficult to Suspend Use of, etc. of personal information, and if alternative measures can be taken as necessary to protect the rights and interests of customers, those alternative measures shall be taken.

Article 9 (Revisions to the Privacy Policy)

1. The contents of the Policy may be revised without notice to the customer, except as otherwise provided by law or in the Policy.
2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.

Article 10 (Other)

1. To search for a counterparty to a real estate sales or lease contract, to conclude a contract (including a joint and several guarantee contract) for sales, purchase, lease, brokerage, management, etc., and to provide services based on the contract
2. To provide information about real estate sales, purchase, lease, brokerage, management, etc.
3. To provide to the counterparty to the contract, prospective buyers/sellers/lessees/lenders, other real estate brokers, the designated distribution system, persons/organizations/advertising companies that provide the property information in writing or via the Internet, financial institutions involved in financing, judicial scriveners/real estate appraisers/other professionals involved in registration, valuation, etc., affiliated non-life insurance companies, property management companies, guarantee trust companies, or third parties with the customer’s consent to the extent necessary to achieve the purposes of 1 and 2
   Personal information, etc., will be used as follows when providing property information to the designated distribution system in order to search for a counterparty to a contract, or when a contract is finalized for a property registered with the designated distribution system.
   1. When a contract is finalized, the date, contract price, etc. will be notified to the designated distribution system.
   2. The designated distribution system will use the property information and contract information (contract information does not include the names of the seller, buyer, lender, and lessee, and consists of information such as property summary, contract date, and contract price) for the designated distribution system’s business as stipulated in the Real Estate Brokerage Act, including providing such information in electronic or paper form to real estate brokers and public organizations that are members of the designated distribution system.
   • The information to be provided will be name, address, telephone number, property information, contract information and other necessary items.
   • Information will be provided in writing, by telephone, e-mail, the Internet, advertising media, or other means.
   • The Company will stop providing the information when requested to do so by the individual concerned.
     • When a Privileged and Exclusive Mediation Agreement or a Exclusive Mediation Agreement is entered into, real estate brokers are obligated to register with the designated distribution system and notify contract information based on the Real Estate Brokerage Act.
4. To contact customers by post, telephone, e-mail, etc. to provide the services and information in 1 and 2 above
5. To respond to inquiries from customers and to store the information as necessary to achieve purpose of 4
6. To be kept as a book of account under Article 49 of the Real Estate Brokerage Act and as materials for such book of account
7. To conduct price appraisals regarding the sale, purchase, lease, etc. of real estate
   The contract information used for the price assessment may be provided to the brokerage client as the “basis for an opinion” as stipulated in Article 34-2, paragraph 2 of the Real Estate Brokerage Act.
   • The information provided does not include the names of the seller, buyer, lender, or lessee, and includes a summary of the property, contract price, and other items designed to make it difficult to identify the contracted property.
   • It will be provided in writing, by e-mail, or other means.
   • The Company will stop providing the information when requested to do so by the individual concerned.

Article 11 (Contact for Inquiries)

Please direct any inquiries regarding the Policy to the following contact address.

Address: Tenjinbashi Aoki Bldg. 2F, 4-5-7 Tenjinbashi, Kita-ku, Osaka
Link Realty Co., Ltd.
E-mail address: info@link-realty.co.jp